I’ve seen this recently so wanted to post a quick blog about it in case you run into a similar situtation
“Error 1603 when installing KB977384″
The main issues reported in the KB977384 hotfix msi log are:-
Property(S): SmsIncorrectLang = This hotfix does not match the installed language version of Configuration Manager 2007
Property(S): SmsNotInstalled = No Configuration Manager 2007 site or administrator console was found on this computer
Property(S): SmsNotRunningInElevated = Please run the installer with “Elevated Privileges”
Property(S): SmsRunSQLScriptFail = The database upgrade script failed
Property(S): SmsConnectDatabaseFail = Cannot connect to database server :
[InstSMSDatabaseServer], database name : [InstSMSDatabaseName]
Property(S): SmsIncorrectRole = This hotfix does not match the installed role of Configuration Manager 2007
Property(S): SmsIncorrectVersion = This hotfix is not valid for this version of Configuration Manager 2007
however all of the above are actually ok, the errors are misleading,
verify if Trend micro av software is installed on the server, if so disable it temporarily and try the installation again
references:-
https://www.windows-noob.com/forums/index.php?/topic/2828-sccm-2007-r3-upgrade-issues
